Vancouver & Richmond

ICBC recovery support in Vancouver and Richmond

Physiotherapy, rehab, massage therapy, counselling, and coordinated recovery support after a car accident.

ICBC direct billing support
Physical + emotional recovery care
Vancouver and Richmond clinic coverage
ICBC recovery clinic consultation
Direct Billing Available

Why Choose Recovery Hub

Why ICBC patients choose our partner clinics

Explore affiliated clinics in Vancouver and Richmond offering coordinated recovery support after a car accident.

2–4 Days

Assessment appointments may be available within 2–4 days.

One-Stop Care

Access multiple recovery services without visiting multiple clinics.

Mind & Body

Support for both physical and emotional recovery after a car accident.

ICBC Billing

Help with eligible ICBC treatment coverage and direct billing support.

Experience & Treatment Volume

44,000+ treatments delivered across Vancouver and Richmond

Treatment volume reported by our Vancouver and Richmond partner clinics.

0+

Treatments Delivered

Across partner clinics

0+

Richmond Treatments

Pegasus Integrated Health

0+

Vancouver Treatments

Aetheris Integrated Health

Treatment volume figures are provided by the clinics and reflect cumulative treatment visits as of the latest clinic update.

Quick Check

Find Your Recovery Path

A simple way to explore your next step after a car accident in Richmond or Vancouver.

Question 1

What are you feeling after the accident?

Select all that apply

Question 2

Which location is more convenient for you?

Your Suggested Recovery Path

Integrated Recovery Support

    Get Your Next Step

    Tell us where to reach you

    We can follow up with the clinic option and next step that best matches your situation.

    Connect this button to your form endpoint, CRM, or Google Sheets.

    Claims Process

    How to start ICBC treatment after a car accident

    Three simple steps to begin ICBC-related recovery treatment in Vancouver or Richmond.

    STEP 1

    Get your ICBC claim details

    Have your ICBC claim and treatment numbers ready.

    STEP 2

    Choose a clinic location

    Select a Vancouver or Richmond clinic that best fits your location.

    STEP 3

    Start your recovery

    Eligible treatment may be billed directly to ICBC with no upfront payment.

    ICBC Enhanced Care

    Pre-approved ICBC treatments available after a car accident

    During the first 12 weeks after a crash, ICBC may provide pre-approved coverage for different treatment types to support recovery. Many patients can begin treatment without a physician referral or prior ICBC approval.

    First 12
    Weeks

    Pre-Approved Treatment Access

    Access pre-approved treatment during the first 12 weeks.

    No Referral
    Needed

    Faster Treatment Access

    Many ICBC patients can begin treatment without a doctor referral.

    Direct Billing
    Available

    Simplified Claims Process

    Eligible treatment may be billed directly to ICBC with no upfront payment.

    Acupuncture

    12 Sessions

    Min Time

    20 min

    Chiropractic

    25 Sessions

    Min Time

    15 min

    Registered Massage Therapy

    12 Sessions

    Min Time

    45 min

    Kinesiology

    12 Sessions

    Min Time

    45 min

    Counselling

    12 Sessions

    Min Time

    50 min

    Approved treatment sessions may change over time based on ICBC policies, claim eligibility, and individual recovery needs.

    Patients typically need their ICBC claim number and Personal Health Number (PHN) when booking treatment.

    Coverage Options

    Insurance & Direct Billing

    We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.

    ICBC Direct Billing

    Eligible ICBC claims may qualify for direct billing with no upfront payment.

    Extended Health Coverage

    Coverage may be available through many major insurance providers.

    Transparent Billing

    Our team can help explain coverage and potential treatment costs.

    ClaimSecure Green Shield Canada Canada Life Manulife TELUS Health Desjardins Blue Cross iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife TELUS Health Desjardins Blue Cross iA Financial Group Sun Life
    Canada Life Blue Cross Manulife ClaimSecure Desjardins Sun Life Green Shield Canada iA Financial Group TELUS Health Canada Life Blue Cross Manulife ClaimSecure Desjardins Sun Life Green Shield Canada iA Financial Group TELUS Health
    Desjardins iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife Blue Cross Desjardins iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife Blue Cross

    Google Reviews

    Trusted by ICBC Recovery Patients Across Vancouver & Richmond

    Reviews are sourced directly from the Google Business Profile of Pegasus Integrated Health. Individual recovery experiences may vary.

    ★★★★★

    “I appreciated having both physical rehabilitation and emotional recovery support after my car accident.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “The recovery plan helped reduce my neck pain, headaches, and mobility issues after the accident.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “The staff explained every step clearly and made the ICBC recovery process much less stressful.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “Professional, caring, and organized. The clinic coordinated my treatments and supported my recovery journey.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “Direct billing was seamless and the team always made me feel informed and supported throughout treatment.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “I appreciated having both physical rehabilitation and emotional recovery support after my car accident.”

    Google Review
    Pegasus Integrated Health
    ★★★★★

    “The recovery plan helped reduce my neck pain, headaches, and mobility issues after the accident.”

    Google Review
    Pegasus Integrated Health

    Clinic Locations

    Find the nearest clinic for your ICBC recovery assessment.

    Pegasus Integrated Health

    315 - 8171 Cook Rd

    Richmond, BC V6Y 3T8

    Richmond Centre Area Direct Billing

    Aetheris Integrated Health

    Unit 140, 809 West 41st Avenue

    Vancouver, BC V5Z 2N6

    Vancouver West Side Direct Billing

    Frequently Asked Questions

    Common questions about ICBC treatment

    In many cases, yes. Patients can often begin the booking process with their ICBC claim number. Contact the clinic if you are unsure what information is required.
    In many cases, yes. After reporting your accident to ICBC and receiving a claim number, you may be able to begin the treatment process without waiting for an adjuster to contact you.
    Please bring your ICBC claim number and one piece of government-issued photo ID. Information about your accident date and symptoms may also be helpful.
    In many cases, eligible ICBC treatment can be billed directly to ICBC. Most patients do not need to pay upfront, although coverage and eligibility may vary depending on the treatment provided.
    Appointment availability depends on the clinic and service requested. Acupuncture and chiropractic appointments are often available within 2–3 days, while massage therapy appointments may take approximately 3–4 days depending on practitioner availability.
    Under ICBC Enhanced Care, many patients are pre-approved for treatment during the first 12 weeks after a crash, regardless of who caused the accident. This recovery period may include physiotherapy, massage therapy, kinesiology, counselling, psychology, and other approved recovery services.
    After the initial 12-week pre-approved treatment period, your healthcare provider may submit a treatment request to ICBC if additional care is clinically necessary. Approval decisions are made on a case-by-case basis based on your recovery progress and treatment needs.
    Patients can access ICBC-related treatment and recovery services through partner clinics in Vancouver and Richmond.

    Aetheris Integrated Health
    Unit 140, 809 West 41st Avenue, Vancouver, BC V5Z 2N6

    Pegasus Integrated Health
    315 - 8171 Cook Rd, Richmond, BC V6Y 3T8

    Recovery starts here.

    Connect with our team today to navigate your ICBC claim.