Start ICBC injury treatment after a car accident
Physiotherapy, active rehab, massage therapy, and counselling support for ICBC patients in Vancouver and Richmond.
ICBC Recovery Hub
ICBC treatment support in Vancouver and Richmond
ICBC Recovery Hub helps car accident patients understand their recovery options after a motor vehicle accident in British Columbia. Patients may need physiotherapy, active rehabilitation, massage therapy, counselling, or a combination of physical and emotional recovery support.
For Richmond patients, Pegasus Integrated Health provides ICBC-related rehabilitation support. For Vancouver patients, Aetheris Integrated Health provides integrated recovery support in Downtown Vancouver.
Find Your Recovery Path
A simple way to explore your next step after a car accident in Richmond or Vancouver.
What are you feeling after the accident?
Select all that apply
Which location is more convenient for you?
Integrated Recovery Support
Tell us where to reach you
We can follow up with the clinic option and next step that best matches your situation.
Claims Process
Three simple steps to starting your recovery journey.
Report Claim
Call ICBC to get your claim number (Claim No).
Book Assessment
Choose our clinic and schedule your first assessment visit.
Coordinated Care
We will handle all your paperwork and billing for you.
ICBC Treatment & Coverage
We coordinate your physical and mental care through the ICBC Enhanced Care framework.
What is Covered?
100% Coverage with direct billing for eligible claims. No referral needed. Most patients pay $0.
Pre-authorization
ICBC typically pre-authorizes 12 sessions for Counselling and Physiotherapy. This means you can start immediately.
Coverage Options
Insurance & Direct Billing
We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.
ICBC Direct Billing
Eligible ICBC claims may qualify for direct billing with little or no upfront payment.
Extended Health
Some physiotherapy, massage therapy, counselling, and rehab services may also be covered through extended health plans.
Transparent Billing
Our team can help explain available coverage and possible out-of-pocket costs before treatment begins.
Clinic Locations
Find the nearest clinic for your ICBC recovery assessment.
Pegasus Integrated Health
#150 - 6131 No. 3 Rd
Richmond, BC V6Y 2B2
Aetheris Integrated Health
#612 - 1030 W Georgia St
Vancouver, BC V6E 2Y3
Frequently Asked Questions
Common questions about ICBC claims and car accident recovery.
Most patients do not need to pay upfront for ICBC-approved treatment.
- If your claim is active and the treatment is eligible, clinics can often bill ICBC directly.
- Many patients have little or no out-of-pocket cost at the time of treatment.
- Coverage depends on your claim status and approved services.
Yes. ICBC commonly covers physiotherapy after a car accident in British Columbia.
- Neck and back pain
- Whiplash injuries
- Muscle stiffness
- Reduced mobility
Many ICBC patients begin physiotherapy shortly after opening a claim, and treatment is often direct billed to ICBC.
ICBC may cover counselling if emotional or psychological symptoms appear after a collision.
- Anxiety or stress
- Fear of driving
- Sleep disruption
- Emotional distress
Not all physiotherapy or rehab clinics provide counselling services in the same location, so some patients look for more integrated recovery support.
Many ICBC patients experience both physical injuries and emotional stress after a car accident.
While some clinics focus mainly on physical symptoms like pain or mobility issues, some patients may also need support for anxiety, stress, fear of driving, or emotional recovery.
This is why some patients prefer a more integrated recovery approach that considers both physical and emotional recovery together.
ICBC patients in Vancouver may look for physiotherapy, rehabilitation, massage therapy, counselling support, or integrated recovery care after a car accident.
Aetheris Integrated Health in Vancouver supports ICBC-related recovery with a multidisciplinary approach focused on both physical and emotional recovery.
Pegasus Integrated Health in Richmond provides ICBC physiotherapy and rehabilitation support for patients recovering after motor vehicle accidents.
ICBC physiotherapy may help with neck pain, back pain, whiplash, muscle stiffness, and mobility issues after a collision.
A multidisciplinary car accident recovery clinic combines multiple recovery services under one integrated care approach.
- Physiotherapy
- Kinesiology
- Massage therapy
- Active rehabilitation
- Counselling support
The right clinic depends on your recovery needs, not just location.
- Whether you need physical treatment, emotional support, or both
- Experience working with ICBC patients
- Integrated versus separate services
- Convenience in Vancouver or Richmond
- Seek medical attention if needed
- Report the accident and open an ICBC claim
- Explore treatment options based on your symptoms
Once your ICBC claim is active, patients can usually begin physiotherapy, rehabilitation, or other approved recovery treatments.
Recovery starts here.
Connect with our team today to navigate your ICBC claim.