ICBC recovery support in Vancouver and Richmond
Physiotherapy, rehab, massage therapy, counselling, and coordinated recovery support after a car accident.
Recover After an ICBC Car Accident
Physical and emotional recovery support with ICBC direct billing.
Symptoms
Common Post-Accident Symptoms
Recognize common symptoms early and know when to seek treatment.
Why Choose Recovery Hub
Recovery, Made Simpler.
Recover faster with integrated recovery, all in one place.
2–4 Days
Assessment appointments may be available within 2–4 days.
One-Stop Care
Access multiple recovery services without visiting multiple clinics.
Mind & Body
Support for both physical and emotional recovery after a car accident.
ICBC Billing
Help with eligible ICBC treatment coverage and direct billing support.
Experience & Treatment Volume
44,000+ Treatments Delivered
Across our partner clinics in Vancouver & Richmond.
Treatments Delivered
Across partner clinics
Richmond Treatments
Pegasus Integrated Health
Vancouver Treatments
Aetheris Integrated Health
Treatment volume figures are provided by the clinics and reflect cumulative treatment visits as of the latest clinic update.
Find Your Next Step
A simple way to explore your next step after a car accident in Richmond or Vancouver.
What are you feeling after the accident?
Select all that apply
Which location is more convenient for you?
Integrated Recovery Support
Tell us where to reach you
We can follow up with the clinic option and next step that best matches your situation.
Claims Process
How to start ICBC treatment after a car accident
Three simple steps to begin ICBC-related recovery treatment in Vancouver or Richmond.
Get your ICBC claim details
Have your ICBC claim and treatment numbers ready.
Choose a clinic location
Select a Vancouver or Richmond clinic that best fits your location.
Start your recovery
Eligible treatment may be billed directly to ICBC with no upfront payment.
ICBC Enhanced Care
Pre-approved ICBC treatments available after a car accident
During the first 12 weeks after a crash, many ICBC treatments can begin without a physician referral or prior approval.
Weeks
Start Treatment Sooner
Begin eligible treatment without waiting for additional approval.
Needed
No Doctor Referral Required
Many ICBC patients can start treatment directly.
Available
No Upfront Payment
Eligible treatment may be billed directly to ICBC.
| Treatment Type | Sessions | Minimum Session Time |
|---|---|---|
| Acupuncture | 12 | 20 min |
| Chiropractic | 25 | 15 min |
| Registered Massage Therapy | 12 | 45 min |
| Kinesiology | 12 | 45 min |
| Counselling | 12 | 50 min |
Acupuncture
12 Sessions
Min Time
20 min
Chiropractic
25 Sessions
Min Time
15 min
Registered Massage Therapy
12 Sessions
Min Time
45 min
Kinesiology
12 Sessions
Min Time
45 min
Counselling
12 Sessions
Min Time
50 min
Approved treatment sessions may change over time based on ICBC policies, claim eligibility, and individual recovery needs.
Patients typically need their ICBC claim number and Personal Health Number (PHN) when booking treatment.
Coverage Options
Insurance & Direct Billing
We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.
ICBC Direct Billing
Eligible ICBC claims may qualify for direct billing with no upfront payment.
Extended Health Coverage
Coverage may be available through many major insurance providers.
Transparent Billing
Our team can help explain coverage and potential treatment costs.
Google Reviews
Real Patient Recovery Experiences
Verified reviews from the Google Business Profile of Pegasus Integrated Health.
“I appreciated having both physical rehabilitation and emotional recovery support after my car accident.”
“The recovery plan helped reduce my neck pain, headaches, and mobility issues after the accident.”
“The staff explained every step clearly and made the ICBC recovery process much less stressful.”
“Professional, caring, and organized. The clinic coordinated my treatments and supported my recovery journey.”
“Direct billing was seamless and the team always made me feel informed and supported throughout treatment.”
“I appreciated having both physical rehabilitation and emotional recovery support after my car accident.”
“The recovery plan helped reduce my neck pain, headaches, and mobility issues after the accident.”
Clinic Locations
Find the nearest clinic for your ICBC recovery assessment.
Pegasus Integrated Health
315 - 8171 Cook Rd
Richmond, BC V6Y 3T8
Aetheris Integrated Health
Unit 140, 809 West 41st Avenue
Vancouver, BC V5Z 2N6
Frequently Asked Questions
Common questions about ICBC treatment
Can I book ICBC treatment with only a claim number?
Can I start treatment before my adjuster calls me?
What should I bring to my first ICBC appointment?
Do I need to pay upfront for ICBC treatment?
How quickly can I start treatment after a car accident?
How long can I receive ICBC treatment after a motor vehicle accident?
What happens if my recovery takes longer than 12 weeks?
Where can I get ICBC treatment in Vancouver or Richmond?
Aetheris Integrated Health
Unit 140, 809 West 41st Avenue, Vancouver, BC V5Z 2N6
Pegasus Integrated Health
315 - 8171 Cook Rd, Richmond, BC V6Y 3T8
Recovery starts here.
Take our 30-second recovery check to find the most suitable next step after your accident.