Vancouver & Richmond

ICBC recovery support in Vancouver and Richmond

Physical and emotional recovery support after a car accident.

ICBC direct billing support
Physical + emotional recovery care
Vancouver and Richmond clinic coverage
30s Eligibility Check
ICBC recovery chiropractor consultation in Vancouver and Richmond
Direct Billing Available

Recover After an ICBC Car Accident

Physical and emotional recovery support with ICBC direct billing.

ICBC Direct Billing Support
Physical + Emotional Recovery
ICBC recovery consultation in Vancouver and Richmond
30s Eligibility Check

Symptoms

Common Post-Accident Symptoms

Recognize common symptoms early and know when to seek treatment.

Neck pain and whiplash after a car accident

Neck Pain

Whiplash
Back pain and stiffness after a motor vehicle accident

Back Pain

Stiffness
Headaches and dizziness after a car accident

Headaches

Dizziness
Anxiety and stress after a car accident

Anxiety

Stress

Why Choose Recovery Hub

Recovery, Made Simpler.

Recover faster with integrated recovery, all in one place.

2–4 Days

Assessment appointments may be available within 2–4 days.

One-Stop Care

Access multiple recovery services without visiting multiple clinics.

Mind & Body

Support for both physical and emotional recovery after a car accident.

ICBC Billing

Help with eligible ICBC treatment coverage and direct billing support.

Experience & Treatment Volume

44,000+ Treatments Delivered

Across our partner clinics in Vancouver & Richmond.

0+

Treatments Delivered

Across partner clinics

0+

Richmond Treatments

Pegasus Integrated Health

0+

Vancouver Treatments

Aetheris Integrated Health

Treatment volume figures are provided by the clinics and reflect cumulative treatment visits as of the latest clinic update.

Quick Check

Find Your Next Step

A simple way to explore your next step after a car accident in Richmond or Vancouver.

Question 1

What are you feeling after the accident?

Select all that apply

Question 2

Which location is more convenient for you?

Your Suggested Recovery Path

Integrated Recovery Support

    Get Your Next Step

    Tell us where to reach you

    We can follow up with the clinic option and next step that best matches your situation.

    We'll help arrange the most suitable care for you as soon as possible.

    Claims Process

    How to start ICBC treatment after a car accident

    Three simple steps to begin ICBC-related recovery treatment in Vancouver or Richmond.

    STEP 1

    Get your ICBC claim details

    Have your ICBC claim and treatment numbers ready.

    STEP 2

    Choose a clinic location

    Select a Vancouver or Richmond clinic that best fits your location.

    STEP 3

    Start your recovery

    Eligible treatment may be billed directly to ICBC with no upfront payment.

    ICBC Enhanced Care

    Pre-approved ICBC treatments available after a car accident

    During the first 12 weeks after a crash, many ICBC treatments can begin without a physician referral or prior approval.

    First 12
    Weeks

    Start Treatment Sooner

    Begin eligible treatment without waiting for additional approval.

    No Referral
    Needed

    No Doctor Referral Required

    Many ICBC patients can start treatment directly.

    Direct Billing
    Available

    No Upfront Payment

    Eligible treatment may be billed directly to ICBC.

    Chiropractic

    25 Sessions

    Length

    15 min

    Physiotherapy

    25 Sessions

    Length

    30 min

    Registered Massage Therapy

    12 Sessions

    Length

    45 min

    Acupuncture

    12 Sessions

    Length

    30 min

    Kinesiology

    12 Sessions

    Length

    45 min

    Clinical Counselling

    12 Sessions

    Length

    50 min

    Approved treatment sessions may change over time based on ICBC policies, claim eligibility, and individual recovery needs.

    Patients typically need their ICBC claim number and Personal Health Number (PHN) when booking treatment.

    View official ICBC treatment details

    Coverage Options

    Insurance & Direct Billing

    We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.

    ICBC Direct Billing

    Eligible ICBC claims may qualify for direct billing with no upfront payment.

    Extended Health Coverage

    Coverage may be available through many major insurance providers.

    Transparent Billing

    Our team can help explain coverage and potential treatment costs.

    Google Reviews

    Real Patient Recovery Experiences

    Verified reviews from the Google Business Profile of Pegasus Integrated Health.

    ⭐ 667 Google Reviews

    Clinic Locations

    Find the nearest clinic for your ICBC recovery assessment.

    Pegasus Integrated Health

    315 - 8171 Cook Rd

    Richmond, BC V6Y 3T8

    Richmond Centre Area Direct Billing
    Book Online Visit Website

    Aetheris Integrated Health

    Unit 140, 809 West 41st Avenue

    Vancouver, BC V5Z 2N6

    Vancouver West Side Direct Billing
    Book Online Visit Website

    Frequently Asked Questions

    Common questions about ICBC treatment

    Can I book ICBC treatment with only a claim number? +
    Yes, in many cases. You can usually book your first appointment with your ICBC claim number. Clinics may also ask for a valid photo ID to verify your identity and basic accident details.
    Can I start treatment before my adjuster contacts me? +
    In many cases, yes. After reporting your accident to ICBC and receiving your claim number, you can often begin treatment without waiting for an adjuster to contact you. If you're unsure about your eligibility, the clinic can help guide you through the next steps.
    Do I need a doctor's referral for ICBC treatment? +
    In many cases, no. Eligible patients can usually begin treatment after receiving an ICBC claim number. If a referral or additional documentation is needed, the clinic can let you know before your appointment.
    Do I need to pay upfront for ICBC treatment? +
    In many cases, no. Eligible ICBC treatment can often be billed directly to ICBC, so most patients do not need to pay upfront. Coverage depends on your claim and treatment eligibility.
    What treatments are covered by ICBC? +
    Depending on your claim and treatment eligibility, ICBC coverage may include chiropractic, physiotherapy, registered massage therapy, acupuncture, kinesiology, and clinical counselling. Additional treatment may be approved if it is medically necessary.
    How quickly can I start treatment after a car accident? +
    Most patients can begin treatment within 2–4 days after contacting one of our partner clinics. The earliest available appointment depends on the treatment type, clinic location, and practitioner availability.
    How long can I receive ICBC treatment after a car accident? +
    Under ICBC Enhanced Care, eligible patients are generally pre-approved for treatment during the first 12 weeks after a car accident. If additional treatment is medically necessary, your healthcare provider may recommend ongoing care based on your recovery needs.
    What happens if my recovery takes longer than 12 weeks? +
    If you still need treatment after the initial 12-week recovery period, your healthcare provider may submit a treatment plan to ICBC for additional care. Approval is based on your recovery progress and clinical needs.

    Recovery starts here.

    Take our 30-second recovery check to find the most suitable next step after your accident.

    Start 30s Check Find a Clinic