Vancouver & Richmond

Start ICBC injury treatment after a car accident

Physiotherapy, active rehab, massage therapy, and counselling support for ICBC patients in Vancouver and Richmond.

Most patients pay $0 upfront
ICBC Direct Billing
Physio · Kinesiology · Counselling
30s Eligibility Check

ICBC Recovery Hub

ICBC treatment support in Vancouver and Richmond

ICBC Recovery Hub helps car accident patients understand their recovery options after a motor vehicle accident in British Columbia. Patients may need physiotherapy, active rehabilitation, massage therapy, counselling, or a combination of physical and emotional recovery support.

For Richmond patients, Pegasus Integrated Health provides ICBC-related rehabilitation support. For Vancouver patients, Aetheris Integrated Health provides integrated recovery support in Downtown Vancouver.

Quick Check

Find Your Recovery Path

A simple way to explore your next step after a car accident in Richmond or Vancouver.

Question 1

What are you feeling after the accident?

Select all that apply

Question 2

Which location is more convenient for you?

Your Suggested Recovery Path

Integrated Recovery Support

    Get Your Next Step

    Tell us where to reach you

    We can follow up with the clinic option and next step that best matches your situation.

    Connect this button to your form endpoint, CRM, or Google Sheets.

    Claims Process

    Three simple steps to starting your recovery journey.

    STEP 1

    Report Claim

    Call ICBC to get your claim number (Claim No).

    STEP 2

    Book Assessment

    Choose our clinic and schedule your first assessment visit.

    STEP 3

    Coordinated Care

    We will handle all your paperwork and billing for you.

    ICBC Treatment & Coverage

    We coordinate your physical and mental care through the ICBC Enhanced Care framework.

    What is Covered?

    100% Coverage with direct billing for eligible claims. No referral needed. Most patients pay $0.

    Pre-authorization

    ICBC typically pre-authorizes 12 sessions for Counselling and Physiotherapy. This means you can start immediately.

    Coverage Options

    Insurance & Direct Billing

    We support ICBC direct billing and work with many extended health insurance providers. Coverage depends on your provider, policy, treatment type, and claim eligibility.

    ICBC Direct Billing

    Eligible ICBC claims may qualify for direct billing with little or no upfront payment.

    Extended Health

    Some physiotherapy, massage therapy, counselling, and rehab services may also be covered through extended health plans.

    Transparent Billing

    Our team can help explain available coverage and possible out-of-pocket costs before treatment begins.

    ClaimSecure Green Shield Canada Canada Life Manulife TELUS Health Desjardins Blue Cross iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife TELUS Health Desjardins Blue Cross iA Financial Group Sun Life
    Canada Life Blue Cross Manulife ClaimSecure Desjardins Sun Life Green Shield Canada iA Financial Group TELUS Health Canada Life Blue Cross Manulife ClaimSecure Desjardins Sun Life Green Shield Canada iA Financial Group TELUS Health
    Desjardins iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife Blue Cross Desjardins iA Financial Group Sun Life ClaimSecure Green Shield Canada Canada Life Manulife Blue Cross

    Clinic Locations

    Find the nearest clinic for your ICBC recovery assessment.

    Pegasus Integrated Health

    #150 - 6131 No. 3 Rd

    Richmond, BC V6Y 2B2

    Richmond Centre Area Direct Billing
    Visit Website Get Directions

    Aetheris Integrated Health

    #612 - 1030 W Georgia St

    Vancouver, BC V6E 2Y3

    Downtown Vancouver Direct Billing
    Visit Website Get Directions

    Frequently Asked Questions

    Common questions about ICBC treatment, physiotherapy, counselling, and car accident recovery in Vancouver and Richmond.

    Most ICBC patients do not need to pay upfront for approved treatments. Eligible services are often billed directly to ICBC through direct billing.
    Yes. ICBC commonly covers physiotherapy for injuries related to motor vehicle accidents, including whiplash, neck pain, back pain, headaches, and mobility issues.
    Yes. ICBC may cover counselling support for anxiety, emotional stress, trauma, sleep issues, or other psychological symptoms after a car accident.
    ICBC patients in Vancouver can access physiotherapy, active rehabilitation, massage therapy, and counselling support through clinics such as Aetheris Integrated Health in Downtown Vancouver.
    Richmond patients can access ICBC-supported rehabilitation services through Pegasus Integrated Health, including physiotherapy, active rehab, and recovery support after a car accident.
    Common symptoms after a car accident include neck pain, back pain, headaches, dizziness, stiffness, muscle soreness, anxiety, stress, and sleep issues. Some symptoms may appear days after the accident.
    Yes. Recovery after a motor vehicle accident may include both physical treatment and emotional support depending on your symptoms and recovery needs.
    Pegasus Integrated Health is a Richmond-based clinic that supports ICBC patients with rehabilitation-focused treatment and recovery services after car accidents.
    Pegasus Integrated Health supports ICBC recovery with services such as physiotherapy, active rehabilitation, and coordinated recovery care for motor vehicle accident patients.
    Aetheris Integrated Health is a Downtown Vancouver clinic that supports ICBC patients with integrated recovery services after a motor vehicle accident.
    Aetheris Integrated Health supports ICBC recovery with physiotherapy, rehabilitation support, and integrated physical and emotional recovery care in Downtown Vancouver.
    Location is important because recovery treatment often involves multiple visits. Choosing a clinic near your home, work, or daily route can make ongoing treatment more manageable after a car accident.

    Recovery starts here.

    Connect with our team today to navigate your ICBC claim.

    Find a Clinic Call Support